How to place an order
Click on Sign Up on the top right corner of the website. You will be directed to a new customer account creation page where you must fill in all the required information.
If your company is located in the European Union, you can enter your EU VAT number in the Tax/VAT number syntax information field. (To check the VAT number syntax for your country, visit http://ec.europa.eu/taxation_customs/vies/faqvies.do#item11.) Once you enter the correct VAT number in the field, our system will connect with the EU database to validate your entry. After validation, you can register your tax exempt account.
You can leave the field blank if you are not a company from EU. You must also select a password at this point. Once you fill in your details and click on Submit, you will be redirected to your Dashboard, where you can modify your billing and shipping address details.
Shipping cost / Port of Destination
After registering with us, you can go back to our homepage and click on the WTP Packages, Films & Activator tabs to view a list of products and services we offer. Once you select the required product and quantity, you can simply enter the quantity and click on Add to Cart right next to it.
After adding the products to your cart, click on the shopping cart on the top right of the page to view the items you've chosen listed along with their respective price and quantity. At the bottom of the page, enter your country, state, and zip code to get the shipping cost for your order.
Our database is always up-to-date with the latest shipping rates for all countries. Our shipping rates are calculated based on quantity and destination. You can then click on Proceed to Checkout to be redirected to the Checkout Page.
- If you had already set your billing and shipping address details during registration, our system will fill it in automatically. If not, you'll have to fill in all the required fields at this point.
- Select a shipping method.
- Select a payment method from one of the following: Bank Transfer, Credit Card/Debit Card.
- Finally, you'll have to click on the Accept Terms and Conditions check box after you've read our terms and conditions.
At this time all our products are shipped from our distribution facility located in Barcelona, Spain. You may have to pay extra taxes if your country is not part of the EU list. All countries in the EU list are exempted from paying import taxes.